Front Desk Security Associate

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Published: 01 Dec
Job Type


Benefits of working with FirstService Residential:

  • Ontario’s leading Property Services Company
  • Excellent opportunity for learning and professional development
  • Competitive salary and benefits package

Essential Duties and Responsibilities:

  • Identifies and clarifies residents’ needs and desires; answers questions; gives directions and instructions; develops inventories of services.
  • Manages and screens messages.
  • Helps residents establish accounts and schedules access for authorized vendors to provide services within units
  • Provides services requested by making arrangements and bookings for condominium amenities, elevators and parking permits
  • Improves services by obtaining and evaluating resident opinions, and criticisms.
  • Maintains guest privacy and organization reputation by keeping information confidential.
  • Follows safety and access control procedures as well as monitor CCTV cameras while maintaining a safe work environment.


  • Possess a Valid Security Guard License
  • Ability to work rotating shifts including: afternoons, overnights and weekends
  • Excellent customer service, communication and interpersonal skills
  • Experience working in a luxury hotel or condominium is considered a strong asset
  • High school diploma or equivalency preferred


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