Transportation Scheduler

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Published: 02 Aug
Location
Job Type
Category

Description

Transportation Scheduler

Senior Care
Full Time/Contract
Flexible work hours may include some evenings and weekends

North York Seniors Centre provides programs and services to promote the physical, emotional and social well-being of adults 55+ living in our diverse community.

This position reports to Supervisor, Client Services

 

Transportation Scheduler
Senior Care
Full Time/Contract
Flexible work hours may include some evenings and weekends
North York Seniors Centre provides programs and services to promote the physical, emotional
and social well-being of adults 55+ living in our diverse community.
This position reports to Supervisor, Client Services

Responsibilities:
 Answer telephone calls, emails from clients, workers and referral sources in regards to transportation programs
 Receive and respond to client concerns and referrals
 Utilizing the computer program, produce a schedule of services, on a daily basis
 Monitor and make changes to the service schedule as requested by the clients or workers
 Based on the service schedules and the submitted timesheets verifying work hours, prepare payroll documentation and travel expenses and submit to Financial Services on a timely basis
 When needed may need to fill in for a driver for the day
 On call in case drivers call in sick
 Ensure the database of clients and paper files remain accurate and current
 Attend Transportation meetings
 Participate in continuous quality improvement processes and assist transportation with research and development of best practices
 Promote and maintain a high standard of customer service that is client focused

Qualifications/ Skills:
Education: Some Post-Secondary Education/1 year College Diploma
Experience: Some experience working with older adults
Other: Strong administrative skills
Strong computer skills in a Windows environment/Novus Trapeze/Goldcare
Strong interpersonal and customer service skills
Familiarity working with and supporting volunteers
Ability to communicate effectively in English (verbal and written); other languages, an asset
Ability to be a self- starter, able to work independently as well as in a team
Proof of valid G class driver’s license and current drivers abstract

Please submit your resume by Friday August 11, 2017 to:

Mail North York Seniors Centre,
Attn: Human Resources Department
21 Hendon Avenue, Toronto, ON M2M 4G8
Fax: 416 733.1858
E Mail: hiring@nyseniors.org

North York Seniors Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants need to make their request for accommodation known when contacted.

North York Seniors Centre is an equal opportunity employer. Thank you to all who express interest in this position.
Only those candidates selected for an interview will be contacted. No phone calls, please

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