Neighbourhood Services

Offering a range of programs and services that make our community stronger and better

Dixon Hall’s Neighbourhood Services department works hard to bring out the very best in our vibrant neighbourhoods by engaging with residents that come from all walks of life.

Community Development

Diana Mavunduse

Settlement Services

Hongmei Cai:
Bilkis Nahar:

Income Tax Clinics

416.863.0499 x2037

Dixon Hall’s Community Development program aims to create healthy, socially inclusive and sustainable communities.

Through partnerships with various organizations, networks and community members, we address issues and needs affecting our communities, as well as engage residents, encouraging them to be active and involved in community life.

Activities include capacity building initiatives, leadership development, educational workshops, community consultations and events.

Networks and Partnerships

Regent Park Social Development Plan – Stakeholders Table

The SDP-Regent Park Stakeholders Table brings together partners who work together to plan around issues involving revitalization and the implementation of the Social Development Plan (SDP).

Since its inception, Dixon Hall has been a key player in the planning and implementation process of the SDP.

What is the SDP?
Developed in 2003 through lengthy consultations with various stakeholders, including residents, the SDP’s purpose is to guide the social development and change that is taking place due to the Regent Park Revitalization with a focus on three areas:

  1. Social cohesion and inclusion
  2. Community services and facilities planning
  3. Employment

Click here to read the Regent Park Social Development Plan.

St. James Town Service Providers Network (SPN)

A collaboration of over 25 agencies who work together to support the St. James Town Community, SPN leads the development and implementation of a coordinated work plan for a vibrant, safe and healthy community, with Dixon Hall as the Co-Chair of the Network.

For more information about SPN, visit

To learn more about our Community Development program and/or how to get involved, contact:
Diana Mavunduse
Outreach & Community Development Coordinator
t. 416.863.0499 x2022

Our Settlement Service workers help newcomers adjust to life in Canada by connecting them to social and professional networks, as well as providing the information and resources they need to live and work in Canada.

Services are offered in English, Mandarin and Bengali, and include one-on-one counselling, conversation circles, relevant workshops, help with making informed decisions about life in Canada, and translation and interpretation services.

For urgent assistance, the following agencies offer drop-in settlement services:
The 519 Church Street Community Centre
Woodgreen Community Centre
Newcomer Women’s Services Toronto
University Settlement
St. Stephen’s Community House

Settlement Services Office

417 Gerrard St. East 2nd Floor
Toronto, ON M5A 2H4

To learn more about Settlement Services, contact:
Hongmei Cai,
Community Settlement Worker
t. 416.863.0499 x2051

Community Settlement Worker
t. 416.863.0499 x2052

Dixon Hall offers Income Tax Clinics every year from the middle of February to early April. With the help of committed volunteers, low-income residents and Dixon Hall service recipients can have their income tax returns prepared free of charge.


  • Individuals must live in our catchment area or be an active participant in a Dixon Hall program. See catchment area
  • Individuals without dependents must not have a gross annual income that exceeds $30,000
  • Individuals with dependents, including a spouse or equivalent, must not have a gross household income that exceeds $40,000
  • Individuals with a rental income and/or business income do not quality for this program regardless of the amount of income
  • Individuals who are deceased, self-employed or who have employment expenses, capital gains/losses or who do not have documents available for the previous year, do not qualify for this program

How to Book an Appointment
Call 416.863.0499 x2037. Leave your name, telephone number and preferred Tax Clinic date and time, and our Tax Clinic Coordinator will return your call to confirm your appointment.

For 188 Carlton St. Tax Clinics, call Intake at 416.863.0499 x3022.

What to Bring

  1. Social Insurance Number (SIN)
  2. 2016 ‘Notice of Assessment’
  3. All income receipts (e.g. old age security, social assistance, employment insurance (EI), interest income, wages)
  4. All receipts for expenses (e.g. medical expenses, charitable donations, rent, tuition fees)
  5. A donation, if you wish