Housing Services

Working to enhance the well-being of the most vulnerable in our community

Dixon Hall’s Housing Services department has been providing shelter services for the homeless and vulnerably housed in the city of Toronto for more than two decades.

We respond to the immediate housing needs of those who require our services and we work with individuals to assist them in improving their overall quality of life.


In response to COVID-19 and its concomitant challenges, the City of Toronto has determined that it would be unsafe to run the Out of The Cold (OOTC) program as it has been done in the past, in partnership with faith-based sites across the City. As a result, beginning in August 2020, Dixon Hall was contracted to operate at the Bond Place Hotel, at 65 Dundas Street East. This large site provides services to adult couples and singles of all genders. Guests who had been residing at a Dixon Hall COVID-19 Emergency Site at 188 Carlton Street have since relocated to the Bond Place Hotel, and traditional Out of the Cold guests will be welcomed at this site beginning early November. For more information on the Bond Place Hotel click here.

Note: The lease at the Bond Place Hotel has been extended to December 31, 2021. 

Main Office

58 Sumach St. Toronto, ON M5A 3J7


David Reycraft, Housing Services Director
e. david.reycraft@dixonhall.org

Haydar Shouly, Senior Manager, Shelters & Shelter Programs-Housing Services
e. haydar.shouly@dixonhall.org

Heyworth House
Address: 2714 Danforth Avenue, Toronto, ON ON M4C 1L7
Phone: 416-691-0012
Email: chris.snodgrass@dixonhall.org

Address: 349 George Street, Toronto, ON M5A 2N2
Phone: 416-960-9240
Email: haydar.shouly@dixonhall.org

Dixon Hall 24hr Respite Center
Address: 351 Lake Shore Blvd East, Toronto, ON M5A 1C1
Phone: 416-864-4490

354 George Street
Address: 354 George Street, Toronto, ON M5A 2N3
Phone: 647-888-1014

Strathcona Hotel
Address: 60 York Street, Toronto, ON M5J 1S8
Phone: 647-888-3371

Hotel Victoria
Address: 56 Yonge Street, Toronto, ON M5E 1G5
Phone: 416-909-0141

Bond Place Hotel
Address: 65 Dundas Street East, Toronto, ON M5B 2G8
Phone (general inquiries): 416-668-3716
Phone (for immediate assistance): 416-688-5014
Email: Bondplacehotel@dixonhall.org

Invaluable support is provided to men and women in the community who are homeless or formerly homeless through assistance in preparing for housing, finding adequate housing and receiving necessary supports once housed.

Long established partnerships with housing providers in the city help ensure that the people we serve can find appropriate housing while receiving support with budgeting advice, health promotion, income maintenance, conflict resolution and eviction prevention.

A Tuesday Night Dinner and a Friday Morning Breakfast program at 58 Sumach St. aims to improve food security by providing access to healthy food in a community setting on a weekly basis. Volunteers help cook and serve food to participants.

Volunteer opportunities are available. Visit our Volunteer department for details.

Harm Reduction is a central tenet and principle that guides all of the work we do to create more opportunities for stable housing.

Our Harm Reduction workers support those in our shelters and in our housing programs by providing training, workshops, referrals and contemporary knowledge imparted in a compassionate and supportive manner.

Visit www.canadianharmreduction.com to learn more about Harm Reduction.

Building on the successes of The Rooming House Project, in partnership with the City of Toronto and Toronto Community Housing, Dixon Hall will be renovating and revitalizing several Cabbagetown rooming houses to provide affordable housing options for those in need.

This initiative will restore and enhance multiple heritage units in the Cabbagetown neighbourhood. Construction is underway.

Dixon Hall hosted an open information session on October 14, 2020, to discuss the revitalization plans for several Cabbagetown Rooming Houses. To view the recorded session, click the links below:

Info Session - Part 1
Info Session - Part 2

For information about the revitalization project, click here.
To learn more about Rooming Houses and Dixon Hall's approach, click here.
For any inquiries on the project, email: roominghouses@dixonhall.org

Latest News

100 People Housed in a Year Like No Other: Transition from Homelessness to Home
Housing Services, News
07 Jun

100 People Housed in a Year Like No Other: Transition from Homelessness to Home

Housing is now a human right here in Canada. At Dixon Hall, it is our privilege to support people on...

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Dixon Hall Statement – February 17, 2021
Housing Services, News
17 Feb

Dixon Hall Statement – February 17, 2021

A fire occurred during the evening of February 14 at the Bond Place Hotel. The Hotel is currently serving as...

Read More