Neighbourhood Services

Offering a range of programs and services to strengthen our community

Dixon Hall’s Neighbourhood Services department works hard to bring out the very best in our vibrant neighbourhoods by engaging with residents that come from all walks of life,  and working with newcomers in Toronto to integrate into their new homes.


Settlement Services

Bilkis Nahar
Community Settlement Worker
t. 416.863.0499 x2052

Jane Luo
Community Settlement Worker
t. 416.863.0499 x2051

Income Tax Clinics

416.863.0499 x2037

Our Settlement Service workers help newcomers adjust to life in Canada by connecting them to social and professional networks, as well as providing the information and resources they need to live and work in Canada.

Services are offered in English, Mandarin and Bengali, and include one-on-one counselling, conversation circles, relevant workshops, help with making informed decisions about life in Canada, and translation and interpretation services.

For urgent assistance, the following agencies offer drop-in settlement services:
The 519 Church Street Community Centre
Woodgreen Community Centre
Newcomer Women’s Services Toronto
University Settlement
St. Stephen’s Community House

Settlement Services Office

192 Carlton Street, 2nd Floor
Toronto, ON M5A 2H4

To learn more about Settlement Services, contact:

Catherine Skene

Manager, Client Services
t. 416.863.0499 x 3228

Bilkis Nahar
Community Settlement Worker
t. 416.863.0499 x 2052

Jane Luo
Community Settlement Worker
t. 416.863.0499 x 2051

Dixon Hall offers Income Tax Clinics every year from the middle of February to early April.

Due to the pandemic, we have had to shift in how we will be offering our income tax clinic this year. For safety reasons, we will not be having any on-site, in-person income tax clinics. For updated information and protocols for this year's Income Tax Clinic, click here.


To be eligible, you must live south of Summerhill between Yonge Street and the DVP, or you must be an active participant in a Dixon Hall program.

If you are without dependents, your gross annual household income must not exceed $30,000. If you have dependents, including a spouse or equivalent, your gross household income must not exceed $40,000.

Individuals with rental income and/or business income do not qualify for the tax preparation sessions, regardless of the amount of income. We also do not prepare returns for individuals who are deceased; self-employed or have employment expenses; or capital gains/losses, or if no documents are available for 2021.

How to Book an Appointment
There are NO on-site or in-person clinics taking place this year. To Book a drop-off Appointment, phone on or after February 1 with your name and telephone at 416-863-0499 ext. 3320.

Drop-off schedule (188 Carlton Street):
Wednesdays - 10:00 am - 3:00 pm (February 02 – March 30)
Thursdays - 10:00 am - 3:00 pm (February 03 – March 31)

What to Bring

  1. Social Insurance Number
  2. 2020 “Notice of Assessment”
  3. All receipts of income (e.g., old age security, social assistance, EI, interest income, wages)
  4. All receipts for expenses (e.g., medical expenses, charitable donations, rent, tuition fees)
  5. A donation, if you wish

Tax Clinic Location 

188 Carlton St.