Seniors’ Services

Assisting Seniors to Live Independent and Healthy Lives

Dixon Hall’s Seniors department offers a wide range of programs and services to ensure seniors and adults living with a disability or illness can continue to live at home and engage in the community for as long as possible.

Through our caring and dedicated staff and volunteers, we provide cost-effective, essential support services to over 2,100 clients and their families from a diversity of backgrounds a year.

Community Support Programs

One-to-one support and in-home assistance is provided with:

  • Light personal care needs, medication reminders and meal preparation
  • Stimulating activities such as reading, puzzles, scrapbooking and more
  • Outings in the community such as going for a walk, shopping, banking, and visiting the library
  • Caregiver relief is an important part of this program

Hours

7 days a week from 8:30 am to 6:00 pm

Fees

$10 an hour for a minimum of 2 hours per visit.

Eligibility

  • Seniors 55+
  • Individuals 18+ living with a disability, a chronic/terminal illness and/or who are convalescing
  • Individuals living in the catchment area
    •  
Dixon Hall - Respite Care

Friendly volunteers make regularly scheduled calls to clients who are isolated and at-risk.

Conversations can include a friendly visit over the phone, a check-in to ensure everything is alright and important reminders.

Hours

Calls are made 7 days a week from 8:00 am to 8:00 pm and can vary depending on volunteer availability.

Fees

There is no fee for this service.

Eligibility

  • Seniors 55+
  • Individuals 18+ living with a disability, a chronic/terminal illness and/or who are convalescing
  • Individuals living in the catchment area
  •  
Dixon Hall - Telephone Reassurance

Community Transportation provides safe, reliable rides to medical, rehabilitation & therapy appointments, shopping, social outings, and community programs for those who have difficulty accessing public transportation. Our trained and experienced drivers assist clients in and out of the vehicle, as well as load walkers, assistive devices, and other items into the trunk.

Program Hours

Monday to Friday from 8:30 am to 4:30 pm

Booking a Ride

Ride requests must be made with at least 48 hours’ advance notice. When booking a ride, clients must provide the date, time, and length of the appointment, as well as the contact information of the doctor or location of the appointment.

Program Fees

DistanceFee
0 – 5 km$6.90
5.1 – 10 km$11.00
10.1 – 15 km$15.95
15.1 – 20 km$19.65
20.1 – 25 km$24.00
25+ km$1.20 per km
Shopping Program$3.85
Agency Programs$3.85
Day Program Transportation$4.35

A monthly invoice is issued to clients or their caregivers. Drivers should not be paid directly. Financial subsidies are available based on a financial assessment.

Eligibility

  • Seniors 55+
  • Individuals 18+ living with a disability, a chronic/terminal illness, and/or who are convalescing
  • Individuals living in the catchment area

Dixon Hall Neighbourhood Services is a member of Toronto Ride. Launched in 1998, Toronto Ride is a collaborative partnership of 14 not-for-profit, community support service agencies that provide door-to-door, assisted transportation to seniors 55+ and adults with disabilities who are not eligible for Wheel-Trans. Its transportation services help clients live independently by offering equitable access to health care, Adult Day Programs and appointments, and activities in the Toronto area.

Dixon Hall - Transportation

MIRA | Dixon Hall Centre

The MIRA | Dixon Hall Centre is a unique partnership between the McMaster Institute for Research on Aging (MIRA) and Dixon Hall, a multi-service agency focused on addressing poverty, social injustices and isolation across the lifespan, in Toronto’s downtown East. Created in April 2021, this collaboration brings together Dixon Hall’s expertise in providing comprehensive community-based client care and MIRA’s excellence in creating innovative research programs centred around aging and older adults.

For more information on MIRA | DH projects contact Nadia Jamil, Research and Community Lead; Tel: (647) 250-2272 | Email: Nadia.Jamil@dixonhall.org

Seniors Active Living Centre (SALC) Programs

Mandarin Outreach reaches out to and addresses the ongoing needs of Mandarin speaking newcomers and immigrants, particularly seniors. Due to cultural, social and language barriers, many of our clients feel isolated, marginalized and challenged in their ability to access programs and services, and adjust to life in Canada.

Program activities include

Recreation & Wellness Programs: fitness, dancing and music for women and seniors, arts & crafts for children, nutrition and health. Family activities, outings and cultural events are also organized.

Skills & Literacy: teaches new skills and language, including an English conversation circle, a Cantonese learning class, computer classes for seniors and workshops on employment.

Program Hours

Monday to Friday from 8:30 am to 4:30 pm

Program Fees

A yearly membership of $20 includes access to all of Mandarin Outreach programs. Special outings and lunches are extra and participants are responsible for their own supplies when taking part in specific activities.

Program Location

192 Carlton Street

Members must be able to get to and from the Centre on their own.

Satellite locations: 310 Dundas St. East and 330 Gerrard St. East

Eligibility

Mandarin-speaking newcomers

Dixon Hall - Mandarin
The Seniors Health & Wellness program provides opportunities for social interaction and support, promotes wellness among seniors, encourages members to develop leadership and creative skills, offers opportunities for continued learning, provides activities for general enjoyment, and facilitates cultural integration.
Program activities include sewing class, weekly choir practice, crochet drop-in, Majong, fitness, art classes and cooking demonstrations on healthy eating.

Program Hours

Monday to Friday from 8:30 am to 4:30 pm

Program Fees

A yearly membership of $20 includes access to all of our SALC programs. Special outings and lunches are extra, and participants are responsible for their own supplies when taking part in specific activities.

Program Location

192 Carlton Street Members must be able to get to and from the Centre on their own.

Eligibility

Seniors 55+
Dixon Hall - Health and Wellness

Adult Day Programs

Case Management Programs

Home Support Programs

 

Supportive Housing provides an alternative to long-term care facilities for the elderly, allowing seniors to maintain dignity and respect as they ‘age in place.’

15 full and part-time staff work around the clock to keep more than 90 clients living independently in their homes by providing personal care, essential housekeeping, care coordination, and emergency response.

Services include personal care assistance with bathing, dressing, toileting, skincare, mouth care, hair care, safety checks, transfers, turning/positioning, and medication reminders; and essential homemaking assistance with light housekeeping, laundry, and grocery shopping.

Hours

24 hours a day, 7 days a week

Emergency response: staff are on-call 24 hours a day, 7 days a week and can be reached through a cell phone. However, there are no doctors/nurses on site, so in a life-threatening emergency, residents must call 9-1-1 first and then notify staff. Staff will provide practical assistance/support until the ambulance arrives.

Fees

There is no fee for this service if deemed eligible.

Locations

Services are available in the following buildings:

Old York Tower: 85 The Esplanade

Older Women’s Network (OWN) Co-op: 115 The Esplanade

Performance Arts Lodge (PAL) of Canada: 110 The Esplanade

Eligibility

All senior residents living at Old York Tower, PAL Place and OWN Co-op are eligible for assessment. Those who have demonstrated a need for services and who meet the eligibility criteria will receive services if capacity allows.

Application Procedure

Contact Intake Coordinator at 416-863-0499 ext.3222

Supportive Housing

HIV/AIDS Programs

A hot, nutritious meal is provided to individuals living with HIV/AIDS, most specifically those who are able to get to the program on their own and do not require additional assistance while attending.

This program is provided in partnership with the AIDS Committee of Toronto.

Hours

Every Friday from 10:00 am to 1:30 pm

Fees

There is no fee for this program

Location

188 Carlton St.

Eligibility

Individuals living with HIV/AIDS who do not have additional health challenges.

To learn more about Meet & Eat Lunch, contact the Program Coordinator during regular business hours:

Michael Stoyles, Women’s Support Coordinator & Community Programming Coordinator
e. mstoyles@actoronto.ca
t.
 416.340.8484 x 269

Latest News

Find out about latest happenings at Dixon Hall:

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Contact

Main Office
188 & 192 Carlton
Toronto, ON M5A 2K8

Office Hours
Monday to Friday from 8:30 am to 4:30 pm

Intake Coordinator
e. intake@dixonhall.org
t. 416.863.0499 x3222

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