Neighbourhood Services

Offering a Range of Programs and Services to Strengthen Our Community

Dixon Hall’s Neighbourhood Services department works hard to bring out the very best in our vibrant neighbourhoods by engaging with residents that come from all walks of life,  and working with newcomers in Toronto to integrate into their new homes.

Dixon Hall offers Income Tax Clinics every year from the middle of February to early April. With the help of committed volunteers, low-income residents and Dixon Hall service recipients can have their income tax returns prepared free of charge.


  • Individuals must live in our catchment area or be an active participant in a Dixon Hall program. See catchment area
  • Individuals without dependents must not have a gross annual income that exceeds $30,000
  • Individuals with dependents, including a spouse or equivalent, must not have a gross household income that exceeds $40,000
  • Individuals with a rental income and/or business income do not quality for this program regardless of the amount of income
  • Individuals who are deceased, self-employed or who have employment expenses, capital gains/losses or who do not have documents available for the previous year, do not qualify for this program

How to Book an Appointment

Call 416.863.0499 x 2037. Leave your name, telephone number and preferred Tax Clinic date and time, and our Tax Clinic Coordinator will return your call to confirm your appointment.

For 188 Carlton St. Tax Clinics, call Intake at 416.863.0499 x 3022.

What to Bring

  1. Social Insurance Number (SIN)
  2. 2019 ‘Notice of Assessment’
  3. All income receipts (e.g. old age security, social assistance, employment insurance (EI), interest income, wages)
  4. All receipts for expenses (e.g. medical expenses, charitable donations, rent, tuition fees)
  5. A donation, if you wish

Tax Clinic Locations & Flyers

58 Sumach St.
188 Carlton St.
252 Sackville St.
330 Gerrard St. East
310 Dundas St. East

Our Settlement Service workers help newcomers adjust to life in Canada by connecting them to social and professional networks, as well as providing the information and resources they need to live and work in Canada.

Services are offered in English, Urdu, Saraiki, and Bengali, Farsi, Arabic, and include one-on-one counselling, conversation circles, relevant workshops, help with making informed decisions about life in Canada, and translation and interpretation services.

For urgent assistance, the following agencies offer drop-in settlement services:
The 519 Church Street Community Centre
Woodgreen Community Centre
Newcomer Women’s Services Toronto
University Settlement
St. Stephen’s Community House

Settlement Services Office

192 Carlton Street, 2nd Floor
Toronto, ON M5A 2H4

Pour des services d’établissement en français et/ou la formation linguistique en français, veuillez contacter Centre Francophone du Grand Toronto 416-203-1220 ou


Income Tax Clinics
t. 416.863.0499 x2037

Bilkis Nahar

Community Settlement Worker

t. 647.459.0925

Lilly Bourani

Community Settlement Worker

t. 416 688 9445