About the Parliament Rooming Houses
Dixon Hall is partnering with Reconnect Health Services to provide supportive housing at 504–508 Parliament Street.
Tenants at this property are referred through the City of Toronto’s Coordinated Access System. The property provides permanent supportive housing for individuals who have experienced chronic homelessness, with access to case management and recovery-oriented supports to help maintain housing stability, improve wellbeing, and strengthen community connections.
As part of the lease signing process, tenants enter into an agreement with Reconnect Health Services to engage with onsite supports and case management as part of the supportive housing model.
Property Management, Safety and Community Care
Dixon Hall serves as the property manager for 504–508 Parliament Street, overseeing day-to-day operations including building maintenance, waste management, garbage collection, overall site upkeep, and coordination with service providers and community partners.
For questions or concerns related to building maintenance, please contact:
media.relations@dixonhall.org
The building is staffed and supported 24 hours a day, 7 days a week. Reconnect Health Services staff are onsite around the clock to provide support, case management, and crisis response.
Security personnel are onsite every day from 11:00 PM to 7:00 AM, and CCTV coverage is in place throughout the property to support safety, monitoring, and incident response.
Peer Support Workers conduct regular neighbourhood rounds focused on community care, including litter and needle cleanup, helping maintain a clean, safe, and respectful environment for tenants, neighbours, and local businesses.
Dixon Hall and Reconnect Health Services work closely with tenants to promote community wellbeing, encourage positive neighbour relations, and address concerns as they arise.
Before
After
Parliament House History
The Rooming House Project began in 2020 as a partnership between Dixon Hall and Toronto Community Housing to revitalize aging homes in Cabbagetown. Despite COVID-19 delays, construction began in late 2022, focusing on preserving the neighbourhood’s historic character while modernizing interiors to meet current housing standards. The project was completed in two phases and now provides safe, stable homes while respecting Cabbagetown’s heritage.
What Makes This Project Transformative?
Supportive housing is more than providing a place to live. It combines affordable housing with individualized supports that help people maintain stability, improve their quality of life, and build a foundation for long-term wellbeing. Each tenant has access to a private bedroom and washroom, 24/7 onsite support staff, individualized case management, connections to health, mental health, and recovery-oriented services, and opportunities to build life skills and strengthen independence. The goal is to help individuals move beyond homelessness and create a foundation for long-term stability, recovery, and community belonging.
Eviction Prevention
Dixon Hall recognizes that housing is the foundation for stability, recovery, and well-being. In partnership with Reconnect Health Services, tenants receive individualized case management and wraparound supports to help them maintain successful tenancies.
When concerns arise, Dixon Hall follows an eviction prevention process centred on collaborative case conferencing. Staff work closely with tenants and support partners to address challenges, strengthen housing stability, and resolve issues before they escalate.
If a tenant continues to breach their lease despite ongoing support, or their behaviour compromises the safety of others, formal eviction proceedings may be considered. Eviction is always a last resort, undertaken only after every reasonable effort has been made to help the tenant remain successfully housed.
Living Our Values
At the heart of this work are the values that guide Dixon Hall every day:
Meeting people where they are and responding with care.
Strengthening communities by sharing knowledge and resources.
Creating safe, nonjudgmental spaces for dialogue.
Taking responsibility as a pathway to learning and growth.
Honouring lived experience and ensuring everyone feels welcome.
Practicing humility and recognizing people as experts in their own lives.
Upholding every individual’s right to feel valued and respected.
These values guide every interaction with tenants, neighbours, and community partners. Through our Good Neighbour Strategy, Dixon Hall is committed to working closely with the community, listening to feedback, responding to concerns, and fostering a safe, supportive, and inclusive neighbourhood.
Contact
58 Sumach St.
Toronto, ON M5A 3J7
If you’d like to share feedback or have questions, please contact us at media.relations@dixonhall.org