Settlement Services

Supporting Your Journey in Canada

Our Settlement Service workers help newcomers adjust to life in Canada by connecting them to social and professional networks and providing the information and resources needed to live and work successfully. 

We support a wide range of newcomers and community members, including Canadian citizens, permanent residents, refugees and protected persons, international students, temporary foreign workers, and visitors. Services are offered in English, Urdu, Saraiki, Bengali, Farsi, and Arabic.

Our Services

We help newcomers access essential services and programs, including:

  • Banking and financial services

  • Housing and settlement resources

  • Healthcare and education services

  • Shopping and daily living supports

  • Cultural and recreational programs

  • English Conversation Sessions

  • Legal information and support services

Through one-on-one meetings and group sessions, newcomers receive guidance on everyday life in Canada, including:

  • Banking and taxes

  • Childcare and school registration

  • Grocery shopping and food preparation

  • Personal safety and policing

  • Canadian values and community life

  • Rights and responsibilities of landlords and tenants

We assist clients with completing government forms and applications such as:

  • Permanent Resident Cards

  • Work Permits

  • OHIP applications

  • Citizenship applications

  • Sponsorship applications

  • Child Tax Benefits

  • Other related documentation

Settlement Counsellors provide individualized support for newcomers experiencing challenges adjusting to life in Canada. We also connect clients with specialized services offered by community organizations and government institutions.

We provide information and referrals to employment-related services, including:

  • Job search support

  • Skills training programs

  • Trade or professional certification pathways

  • Recognition of foreign credentials

Settlement Services Office

58 Sumach Street
Toronto, ON M5A 3J7

Contact Info

Emailsettlementservices@dixonhall.org

Phone: 416-863-0499 Ext. 2052 or 3339

Pour des services d’établissement en français et/ou la formation linguistique en français, veuillez contacter Centre Francophone du Grand Toronto 416-203-1220 ou https://www.centrefranco.org/

Latest News

Find out about latest happenings at Dixon Hall:

Bridging Communities through the George St Clean-Up Event
August 1, 2024

Bridging Communities through the George St Clean-Up Event

On July 11, 2024, the shelters at 354 George and…

Read More
Dixon Hall’s Inaugural Walk and Roll Challenge: Celebrating Community Support 
July 3, 2024

Dixon Hall’s Inaugural Walk and Roll Challenge: Celebrating Community Support 

TORONTO, June 22, 2024 – Dixon Hall hosted its inaugural Walk…

Read More
Dixonlicious 2024: A Feast for a Cause
June 27, 2024

Dixonlicious 2024: A Feast for a Cause

TORONTO, June 6, 2024—Dixon Hall was thrilled to host the…

Read More
Dixon Hall Welcomes Haydar Shouly as New Director of Housing Services
June 5, 2024

Dixon Hall Welcomes Haydar Shouly as New Director of Housing Services

Toronto, ON: Dixon Hall is proud to announce the appointment…

Read More