Housing Services

Emergency and housing support is provided to the community members who are experiencing homelessness or formerly unhoused through assistance in, finding adequate housing and receiving necessary supports once housed to remain housed.

Vital partnerships with housing providers and support agencies across the City help ensure that the people we serve find appropriate housing while receiving support with budgeting, health promotion, income stabilization, conflict resolution, eviction prevention and community supports.

Heyworth House
2714 Danforth Avenue, Toronto, ON M4C 1L7
e. laetitia.gomez@dixonhall.org

Dixon Hall 24hr Respite Center
351 Lake Shore Blvd East, Toronto, ON M5A 1C1

e. andrew.ssemambo@dixonhall.org

354 George Street
354 George Street, Toronto, ON M5A 2N3

e. Bob.Ssebaggala@dixonhall.org

“Layered support” in housing refers to a system where individuals needing assistance with housing stability receive a combination of different support services, tailored to their specific needs, often including case management, financial assistance, mental health support, employment training, and other services, all working together to ensure long-term housing stability; essentially providing multiple levels of support depending on the individual’s needs at any given time. 

Key points about layered support in housing:

Multiple levels of support:

• This approach goes beyond just providing housing and includes various services like counseling, life skills training, medical assistance, and advocacy depending on the individual’s situation. 

Individualized approach:

• Each person receives a personalized support plan based on their specific needs, challenges, and strengths.

Collaborative approach:

• Often involves partnerships between housing providers, social service agencies, healthcare providers, and other community organizations to coordinate services effectively. 

Focus on long-term stability:

• The goal is to not just provide temporary housing but to empower individuals to maintain stable housing over time by addressing underlying issues contributing to housing instability. 

Dixon Hall operates several community food access sites throughout the Downtown East and provides city-wide food access programs for Housing Supports clients. Through community meals, food banks and food skills programming, we support the growing food security needs of communities across Toronto.

Our programs continue to adapt to meet the needs of the communities we serve. Volunteers and peers help prepare and serve food to participants. Visit our Volunteer Department  page to learn about volunteer opportunities.

Harm Reduction is a central tenet and principle that guides all the work we doing creating more opportunities for stable and safe housing opportunities.

Our Harm Reduction Workers and Peers support individuals in our shelters and housing programs by providing training, workshops, referrals and contemporary trauma-informed knowledge imparted in a compassionate and supportive manner.

Visit www.canadianharmreduction.com to learn more about Harm Reduction.

Dixon Hall is partnering with Reconnect Health Services to deliver supportive housing at 504–508 Parliament Street. Several tenants will be moving into the building as part of this initiative. These units will provide homes for individuals experiencing chronic homelessness, along with wraparound supports to help tenants maintain stability. 

Through ongoing case management and coordinated services, tenants will receive the support they need to stay housed, support their health and wellbeing, and remain connected to the community. This partnership reflects a shared commitment to safe, stable, affordable, and dignified housing that strengthens both individual lives and the surrounding neighbourhood.

Learn more about Rooming Houses Here.